Call Volumes

We experienced an extremely high volume of calls from patients as soon as the phone lines opened this morning which meant that waiting times were much higher than anticipated.  With the new navigation system in place, we still have appointments in the afternoon, so please remember that you no longer need to rush to the phone at 8am to get an appointment and, if your call is not urgent, it may be easier for you to wait until later to speak to us on the phone.